Criteria for written communication:-

Criteria for written communication:-
You should be kept in mind certain written documents for the element of proof. Written communication may not take place without the documents. It is one of the shared proofs which you can justify so, it is the part of written forms. Communication should be writing properly. Oral communication may be take place in the different situations like telephone talk, conversations, interviews, presentations and meetings. Communications skills need in each of this situation are discussed in subsequent chapters.
Telephone:-

Telephone talk is entirely depends on the voice. In the telephone talk clarity of speech and skillful use of voice is very important. It does not have any advantage of any physical presence if there are the similar words we speak like white and right it creates confusion.